Privacy Policy

Effective Date: July 2026

Your privacy matters to us.

Welcome to Wicked Stem.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit Wicked Stem, we may collect information including:

Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order history
Information about how you interact with our website

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support through our House Concierge
Communicate order updates and shipping information
Improve your shopping experience
Respond to questions and requests
Send marketing emails and House updates if you choose to subscribe

Payment Security

Wicked Stem does not store your complete payment information.

Payments are securely processed through trusted third-party payment providers.

Cookies

Our website uses cookies and similar technologies to improve site performance, remember your preferences, and better understand how visitors use our website.

You may disable cookies through your browser settings, although some features of the site may not function properly.

Email Communications

If you join our mailing list, you may receive:

New collection announcements
House Notes
Exclusive offers
Product launches
Editorial content

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We never sell your personal information.

We may share information only with trusted partners who help us operate our business, including payment processors, shipping providers, print-on-demand fulfillment partners, and email marketing services.

These partners receive only the information necessary to perform their services.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information where permitted by law
Opt out of marketing communications

To make a request, please contact our House Concierge.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact our House Concierge.

We're always happy to help.

The House is always open.